Επιπλέον πληροφορίες
| Sort | Support Package |
|---|---|
| Support services | Personalized Answers to written questions (Ticketing) 24/7 access to online support material / procedures Access to online help field ? field for each form Contact by phone Immediate service from a specialist consultant Quick responses to usage / functionality issues Evaluation of technical issues Ability to connect to remote access (remote support) to facilitate issue resolution Free participation in live training events / presentations |
| Editions | Epsilon Smart Retail, Epsilon Smart Standard, Epsilon Smart Architect, Epsilon Smart Hygeia, Epsilon Smart Themida, Epsilon Smart Philoxenia Basic 1, Transport Standard, Beauty Standard |
| Contact | Customers who acquire the support subscription will be able to contact the following telephone numbers during business days and hours: 24210 63334 (Monday – Friday 09:00 – 17:00 & Saturday 10:00 – 13:30) |



